Return and Refund Policy

Thank you for shopping with Desipitara. We value your trust and commitment to purchasing our products. Please review our return and refund policy carefully.

Returns or Refunds

Returns/replacements are accepted for unused products only in case of:

Defects

Damages during delivery

Missing items

Wrong products delivered

Return requests must be raised via email or phone within 15 days of delivery.

Wrong Product Received

In the rare instance that you receive the wrong product, we sincerely apologize for the inconvenience. Please follow the steps below to resolve the issue:

Phone: +91 98185 30827
Email: thedesipitaraofficial@gmail.com

Provide your order details and a description (or photo & product opening video) of the incorrect product received.
Our team will verify the issue and assist you in resolving it promptly.

Damaged Product

If the product you received is damaged, please contact us immediately via:

Phone: +91 98185 30827
Email: thedesipitaraofficial@gmail.com

Please include photos of the damaged product along with a product opening video and your order details.
Our team will verify the issue, and it may take 5-7 business days to resolve.
If the product is confirmed as damaged, the refund will be issued within 7-10 days.

If you have any questions or concerns regarding this policy, feel free to reach out to us:

Phone: +91 98185 30827
Email: thedesipitaraofficial@gmail.com

Thank you for choosing Desipitara! We appreciate your support.